The Vipera Platform provides integrated Service Management, Administration and Security Monitoring

Business Support Services is comprised of several key elements

Subscriber Manager

Allows users to register, download the mobile application according to the device type, activate the service, authenticate and authorize the execution of transactions according to the configured security policies. Vipera Subscriber Management embeds several built-in workflows and APIs that can be tailored to accommodate customer needs.

Service Catalog

Allows the configuration of financial services within the platform. The platform processes client requests that stream from different channels. When a service request arrives, the platform needs to know if the request is syntactically correct, extract the request data for further processing, apply transaction costs and finally validate the response returned. Depending on the service request these validation rules, processing logics, transaction costs, etc, may vary. Vipera Service Catalog is the central location within the platform where these service configuration parameters are managed.

Dealer Manager

Allows dealers to perform cash in and cash out transactions and point of sales activities. Each dealer, except the dealer network owner, has a parent (circular references are not allowed). Given a retailer node of the hierarchy, the system split the transaction fee into commissions along its relative path. Commissions can be defined according to transaction type and split percentages along relatives.

Voucher Manager

Offers vouchers, inventory and life cycle management. The application provides all the administration tools and API required for generating, manufacturing, distributing, activating and consuming a voucher.

Audit Trail

The audit records are a read-only, encrypted protocol of all platform operations issued by end users and administrators. In case of a security breach, the audit log can be consulted to determine what actions were performed by the user.

Service Creation Environment

This is a development system for tailoring and extending the system. Programmers can use Vipera Service Creation for designing the front-end of the applications, customizing subscriber management processes and configuring the interfaces to the external systems.

Platform Administration

This is a web-based tool for administering the Vipera Platform. Features include the management of: Devices, Channels, Screen bundles, Counters and limits, Security, Sessions, Performances and Alarms. Business and technical reports are also available.